General

1. Where do you get your front page polls from, can we submit them to you?
   We brainstorm every week trying to come up with something for the front page. Sometimes it is successful and sometimes it isn't.
   
   If you have a good idea for us, then send it to us and we will put it on our Front Page Poll list for future use.
2. What type of News will/do you post?
   If you have anything running related going on in the State of Michigan, we would love to hear and share it on RMDC.
3. How can YOU HELP RunMichigan.com?
   • Continue to visit us (daily).
   • Submit News/Results/PR and or Events to us.
   • Buy a lot of Photos!
   • Visit our sponsors!
   • Be healthy and continue to RUN/Walk
   • Tell all of the people you know about us!
4. Link not working or Problem with something that you see?
   If you experience a broken link or something is not right on our site that meets your needs.. then please use our CONTACT PAGE. Please give us as much information about the problem as you can. (the name of the event, the date, the url) and we will be sure to HELP YOU!

Photos

1. I am having problems with Dropbox and downloading my photo that I purchased?
   A few things to check:
   
   Are you at work? If you are, your work may have Dropbox blocked. You can check by going to the website: www.Dropbox.com. If you can't connect to the main website, you WILL NOT be able to download a purchased photo from us.
   
   What options do I have?
   
   1). You can kindly ask the IT department from your work to "please unblock the Dropbox website from your network."
   
   2). You can wait until you get home to download your purchased photo from RunMichigan.com!
   
   3). If you are in a RUSH and really need it at work, you can kindly email us and ask us to send it to you using our server!
2. How do I resize/flip my photo after I download it?
   You can use Microsoft Paint, this is a FREE program that you should have on your computer!
   
   Watch the VIDEO!, Turn your SOUND UP!
   (you can watch it full size too, just click the bottom right icon on the player)
   
   

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3. How will I receive the photo I purchased?
   You will get it as an attachment, so make sure you have that enabled in your mail client!
   If you are experiencing problems, we can send you a link to download.
4. Having trouble saving a photo in Outlook?
   • Read this, and it will show you the way!
5. Problems with downloading photo attachment from email?
   Every email client is a little different. Basically, if you can see you photo in your email you should be able to click on it and it should give you an option to download it to YOUR computer! If that is giving you problems, you should try and right click the photo and click the "Save AS" --
   If you can't see any photos, then the next thing would be to look at anything saying "download attachment(s)"
   If you tried all of the above, we can send a download link to you.
6. How long does it take to get the photo?
   Usually just 24hrs, but it could take up to 72hrs, please be patient, we are offering photos for an incredible price of $6 dollars per picture, you CAN'T FIND THAT ANYWHERE!
7. How will I receive my PHOTO?
   Photos come in a high resolution DIGITAL image right to your email (as an attachment).
   WE DO NOT MAIL THEM! sorry :(
8. Do you print pictures and then mail to us?
   No, sorry. We only email digital photos.
   If you get the picture digitally, then you can make an infinite amount of copies from your own or 3rd party printer!

Results

1. Are you guys getting my results I sent?
   If you didn't see a confirmation then we probably didn't receive your "results". Please fill out the required fields in the form (marked out in RED)
   
   If you did see a confirmation and it has been 24hrs, then we are probably having trouble with the results you have sent. The best type of results are "pre-formatted" results (like this.)
   
   Thanks for letting RunMichigan.com post the Results to your Event!
2. How do I submit Race/Event Results?
   You can submit your results by using our web form here! If you are having problems, then let us know here.
3. I have a hard copy of results of a race that you guys don't have.
   If you have old or new results that we do not have here, please scan them in or email us the results and we will post them!
   If you don't have a scanner and have a fax, then you can fax them to: (503) 218-6523.
   
   We not only want to keep moving forward with new and current race events, but we would love to go as far back as we can. The only way we can do this is with your help!
   Contact us if you have any questions or comments.
   Thanks!
4. The results you guys have are not correct, what do I do?
   If you come across a bad link or a race event that has not been updated with the up-to-date results, then please:
   Contact us with the "url" (sample: www.runmichigan.com/results/...html)
   Please provide us with the: date, name of results, and which distance and or race needs updating.
5. Will you email me Results of a Race when they are posted?
   No, sorry. But thanks for checking.

Advertising

1. How do I advertise with RunMichigan.com?
   All of our Advertising information is here.
   Banner requirements are here.
   Please contact us and we will get back with you ASAP to promote your event on the top running website in Michigan!

Calendar

1. Calendar Search Walkthrough, Help Video!
2. How do I get my logo next to my Calendar submission?
   You can now go to your event and click on the detailed version or full page of the event and then click on the Buy Now LOGO! This will redirect you to PayPal, where you can pay by credit card or paypal account.
   
   Advertise your event on RunMichigan.com and receive:
   

   • Direct link to your web site.
   • Listing in our Featured Race Section.
   • Your race logo next to your calendar listing.
   • Weekly statistic reports emailed to you.
3. Is the Calendar Free?
   YES, it sure is! Just go here and submit your Event! It might take up to 24hrs before it gets approved by us!
   If you are interested in advertising or getting your logo/results and photos next to your entry, please contact us!
4. Can I search by Zip Code or City yet?
   YES WE DO
   Thanks for your patience :-)

Resources / Links

1. Can I add more than 4 categories to my Business Resource?
   4 is the max, but if you email us, we will accommodate your request!